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Patient Participation Group

We would like to know how you and other patients perceive our surgery and how we can improve our services.  To that end we have established a Patient Participation Group [PPG]. The overall aim of our group is to develop a positive and constructive relationship between patients and the practice.

A PPG can:

  • Offer patient feedback about their experiences with the surgery
  • Improve patient education in chronic illness
  • Help the practice improve services
  • Improve communication and be actively involved with patient surveys
  • Help to promote good health
  • Offer practical support to the practice

A PPG isn’t:

  • A forum for complaints
  • A fundraising organisation
  • A time consuming activity

The key roles are to:

  1. Create and improve two-way communication between patients and the practice
  2. Bring a sense of partnership between the practice and patients
  3. Provide an avenue for patients to input into the way facilities and services are planned and provided
  4. Collect patient opinions and experiences to help the practice to evaluate its services

The PPG aims to be a representative sample of our registered patients and consists of young people, workers, retirees, people with long term conditions and people with first hand experience of caring for others.

We are always interested to know whether any patient feels they can input to the PPG and we are happy to discuss this further with you.  If you would like to participate in the PPG please contact the Practice Manager, Liz Hooker, or the PPG Chair, via reception, to discuss the next steps.

The PPG meets at the practice during lunchtimes and is also involved in conducting patient surveys, particularly centred on patient education, information and communication.

If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below

OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.

Download the pdf version of our sign up form

We aim to acknowledge your request within a few days.

Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.

PPG meeting notes

The PPG meets four times a year and each meeting is minuted.  If you would like to see the minutes of any of the PPG meetings, please contact the Practice Manager, Liz Hooker or the PPG Chair via reception.

The National Association of Patient Participation

This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P. Find out more about them click here.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.