KLINIK ACCESS

Contact us online. Get help from your GP with our online consultation service.

Electronic patient records

Statement of Intent

New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments:

  1. Referral Management
  2. Electronic Appointment Booking
  3. On line Booking of repeat prescriptions
  4. Summary Care Record
  5. GP2GP transfers
  6. Patient Access to records.

Please find below details of Millbarn Medical Centre’s stance with regards to these developments:

Referral management

All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice. We include the NHS number on all correspondence.

Electronic appointment booking

Practices are required to promote and offer the facility for all patients, who wish to, to book, view, amend, cancel and print appointments online.

We currently offer the facility for booking and cancelling appointments on-line. Please visit www.millbarnmedicalcentre.co.uk to register for on line services or come into the practice and ask reception for details.

Online booking of repeat prescriptions

Practices are required to promote and offer the facility for all patients, who wish to, to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

We currently offer the facility for ordering repeat prescriptions on-line. Please visit www.millbarnmedicalcentre.co.uk to register for on line services or come into the practice and ask reception for details.

Interoperable records/Summary Care Record

Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care record.

Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Millbarn Medical Centre is already live with SCR. However, if you do not want your medical records to be available in this way and have not already informed the practice then you will need to let us know, so that we can update your record. You can do this via the ‘opt out form’ available from reception or within our Privacy Policy.

Please visit http://systems.hscic.gov.uk/scr for more information.

GP2GP record transfers

There is a requirement for GP Practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers.

It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. With GP to GP record a transfer, your electronic record is transferred to your new practice much sooner.

Millbarn Medical Centre confirms that GP2GP transfers are already active and we send and receive patient records via this system.

Please visit http://systems.hscic.gov.uk/gp2gp for more information.

With a GP to GP record transfer, your electronic record is transferred to your new practice much sooner.

Patient access to their GP record

Practices are required by 31st March 2016 to promote and offer the facility for patients to view online, export or print the detailed information from their medical record, i.e. information held in coded form.

We currently offer the facility for patients to view their medications, allergies and adverse reactions online as well as test results and detailed information from their medical record. Please click here to register for online services or come into the practice and ask reception for details.

Please visit NHS UK for more information.

Information to support patients accessing online services

Patients will be able to access online services by visiting www.millbarnmedicalcentre.co.uk or by accessing the online services pages for the practice’s clinical system (see below).

EMIS Practices –

Patient online access web site – https://patient.emisaccess.co.uk

To use Patient Access, you can go to your GP practice to request a user name and password or you can register for this service online and book one appointment. Your identity needs to be verified when you attend the online booked appointment before you will be given full access to your clinical record. ID required: any photo ID and utility bill with your name and address visible. The level of information available to patients and by when is shown in our online timetable below:

How to give feedback to the practice about online services

To give feedback about the online services you can:

  1. Use the practice website to send an e-mail
  2. Leave comments with the receptionist
  3. Write a letter to the practice manager
  4. www.nhs.uk
  5. www.iwantgreatcare.org